Choosing the Right Facilitator


We are frequently asked to find the right facilitator for a client project.  To do that, we continue to identify talented facilitators.  We work with our clients to select the best facilitator for each client’s need.  Our facilitators offer a broad range of organizational consulting experiences, with various clients, and over a span of conditions and dynamics.

Here are examples of questions that you may want your facilitator to answer.

Questions Our Facilitators Can Answer

At any one point, a facilitator may need to juggle the participants, the outcome, the convener and the process. What do you think is most important? You are half way through a process that we have agreed to and you realize that it’s not working. What do you do? What outcome is expected? Will you provide a written report? A summary of the group’s findings?
The answer should reflect an understanding that all elements are important. The objective is to learn if the person is flexible and confident enough to stop and take a break or otherwise regroup. Different facilitators provide different materials. Be sure to discuss in advance the reports you will want.
What sorts of groups have you worked with? What does your fee include? How would you distinguish among a trainer, meeting planner, coach, and team leader?
This will clarify if the person understands your culture (nonprofit, corporate, membership, etc.). Someone who has worked primarily in one can also work successfully in another if he or she is aware of and can articulate the commonalities. Depending on the circumstances, the facilitator may be responsible for additional services such as mailings, meeting materials or engaging resource people.


The facilitator should be able to describe the different roles. And you must be sure which function your meeting requires.
What role should I play as convener? What sort of ground rules do you like to use? What does the facilitator want to know from you?
You are working with the facilitator. Both of you should agree on your role, be it as participant or observer. Be wary if a facilitator doesn’t use ground rules. They can be generated from the group or suggested by the facilitator, but there should at least be a discussion with the group about how it will conduct itself. If the questions challenge you about the nature of the event, the outcome you want and the characteristics of the group, the facilitator is probably on track to helping you to achieve a productive, invigorating session.


Want more information?  Let us assist you.  Please visit our website,, and contact us for all your facilitation needs.